Job Description

Office Assistant II (Senior Care Institute) Location Pittsburgh, PA (Shadyside area) :

Job ID: 5660158198 Status: Full-Time Regular/Temporary: Regular Shift: Day Job Facility: UPMC Presbyterian Department: Senior Care Institute Location: 5200 Centre Avenue, Pittsburgh, PA Union Position: No Salary Range: $ 17.68-27.74 USD

Located in the UPMC Shadyside Medical Building, the Office Assistant II within the Senior Care Institute is responsible for making and scheduling patient appointments in an efficient and timely manner, assisting clients in person and on the phone, providing information, communicating with various departments, and obtaining and entering complete demographic and insurance information.

Responsibilities:

• Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments.
• Completes necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
• Maintain a clean, orderly waiting area including beverage area and reading materials.
• Answer questions regarding patient appointments and testing.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Assist with inpatient billing process.
• Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
• Process medical records release requests.
• Identify stock levels of office supplies and assist with ordering/inventory management.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Answer telephone, screens calls, takes messages and provides information in a courteous manner.
• Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
• Schedule, coordinate and reschedule patient appointments.
• Relay necessary messages to staff and providers.

Qualifications:

• High school diploma or GED.
• Three years of work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience required.

  Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

BENEFITS AND LIFE AT UPMC Why Work Here

We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.

Benefits that Matter to You

We're committed to providing benefits that meet your needs and support your well-being in all areas of life.

• Earn over 5 Weeks of Paid Time Off Every Year
• Affordable Medical, Dental & Vision Coverage
• Student loan assistance and tuition reimbursement options
• Earn up to 8% of your eligible pay in retirement contributions from UPMC
• Employer-Paid Life Insurance

Support for You - and Your Family

Your career doesn't impact just you, but the people you care about, too. We're making sure your career works for the whole family.

• Two Weeks of Paid Parental Leave
• Family Planning Resources
• Tuition Assistance for Dependents
• Comprehensive Health Care for Dependents
• Emergency Child and Elder Care Options
• Flexible Work Arrangements

A Culture That Cares

At UPMC, you can find a home among people who share your passions and care about who you are.

• Employee Resource Groups
• Awards for Champions of Dignity & Respect
• Center for Engagement & Inclusion
• Programs for Veteran Engagement

Tools to Reach Your Potential

Once you become a member of our team, the journey doesn't stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.

• Up to $6,000 of Annual Tuition Assistance
• Ongoing Learning via Linkedin Learning
• Accelerated Career Pathways for Growth
• Robust Instructor-led Education and Learning Pathways

Expansive Opportunity

Where do you want to go with your career? Wherever it is, UPMC can take you there.

• 96,000+ Employees
• 40 Hospitals and 800+ Doctors' Offices and Outpatient Sites
• Dozens of Career Ladders to Climb
• International Locations
• State-of-the-Art Technology

Job Tags

Full time, Temporary work, Work experience placement, Work at office, Flexible hours, Shift work,

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