Job Description

What do the Shinkansen high speed railway in Japan, Burj Khalifa in UAE, NASA space probes and offshore wind turbines have in common? They are prime examples of constructions with constant vibrations causing stress on the applications which, if not secured properly, jeopardizes safety. Most people don’t devote a thought to bolts loosening – but we do. Every minute. Every hour. All day. All Year. Our promise to build connections that last goes beyond manufacturing the best bolting technologies to expert support and pioneering digital solutions.

In the role of the IT Technician, you will be responsible for both our office and manufacturing sites in the Americas and Canada, providing support locally and remotely as needed. 

This role will be base out of our Clinton, PA location but will work closely with our Nord-Lock Group IT department and CIO acting as an interface between the local organizations and global IT. 

Relocation is not being offered for this position.  

Your profile consists of the following areas of experience, knowledge, and responsibility:

• Provide support and administration tasks to offices and manufacturing sites including but not limited to PC, mobile devices, printers, local networks, local storage, and backup.
• Implement global standards and projects locally on behalf of the IT department.
• Capture local requirements and needs to communicate with global IT.
• Participate in both local and global IT tasks.
• Point of contact with outside suppliers and vendors.
• This list is not all inclusive and may include other duties as assigned and necessary for the operation and management of the business.

Requirements & Desired Characteristics:

• Bachelor’s or associate degree from an accredited college or university with a degree in IT or similar discipline with a minimum of 1 year experience in an IT support role.

OR

• A high school diploma or equivalent that includes a minimum of 3 years’ experience in an IT support role.

• Excellent Microsoft Windows client skills
• Office365 experience
• Local network experience
• Strong interpersonal skills with the ability to communicate and develop relationships.
• Exceptional organizational and time management skills, including attention to detail and ability to manage competing tasks.
• Requires excellent written and oral communication skills.
• Must possess the ability to work independently in a fast-paced environment and be willing to learn and improve in all skill areas.

What we offer:

• International environment and dynamic workplace
• Flexible working hours
• Opportunities to develop and grow professionally
• Genuinely great coworkers who want to see the company and each other succeed
• 401(k) with company match
• Health, vision, & dental insurance
• Life insurance
• Paid time off
• Company holidays
• Paid Parental leave
• Modern and spacious office in the Greater Pittsburgh region

We value diverse teams to work smarter and deliver solutions in a dynamic environment while offering challenging projects and opportunities to learn and develop for your success.

How to apply
Does this sound like the perfect opportunity for you? We’d love to hear from you!
Please apply with your CV and cover letter. Applications are reviewed on a rolling basis, so don’t wait!

Nord-Lock Group as an employer
Nord-Lock Group is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to sex, race, color, religion,
national origin, disability, protected Veteran status, age, or any other
characteristic protected by law.

Nord-Lock Group is a global leader in bolting and engineering solutions. From deep subsea to outer space, our promise to build connections that last goes beyond manufacturing the best bolting technologies. Our people are experts in the lifecycle of secure bolted joints, innovators at the forefront of digital solutions and committed to doing business with respect for people and planet. Our technology brands are all the original inventors

of their respective technologies: Nord-Lock® wedge-locking washers, Superbolt® mechanical tensioners, Boltight® hydraulic tensioners and Expander® System pivot pins. Nord-Lock Group is wholly owned by Investment AB Latour, an investment company quoted on the Nasdaq OMX Stockholm. The total turnover for Nord-Lock Group is 1.9 billion SEK and the company has more than 700 co-workers. For more information about us, please visit  .

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