Job Description

Job Title: Virtual Office Assistant - Work From Home
Location : Remote
Job Type: Full-Time / Part-Time

We are seeking a Virtual Office Assistant - Work From Home to support our clients and internal team with travel bookings, itinerary planning, data entry, scheduling, and customer service. This role requires a highly organized, detail-oriented professional with excellent communication skills and a passion for travel.

Key Responsibilities

Administrative & Data Entry Duties:

• Enter and update client travel information, bookings, and preferences into internal systems.
• Maintain organized records of vendor contacts, pricing, and policies.
• Assist with invoicing, payments, and reconciliation of travel expenses.
• Conduct research on travel trends, destinations, and exclusive deals.

Scheduling & Customer Service:

• Coordinate appointments and meetings for clients and internal team members.
• Manage email correspondence, responding to inquiries professionally and in a timely manner.
• Provide outstanding customer support via email, phone, and chat.
• Follow up with clients to ensure satisfaction and gather feedback.

Benefits:

• Competitive salary based on experience.
• Flexible work hours and fully remote position.
• Travel discounts and perks.
• Opportunities for professional development and growth.
• Supportive and collaborative team environment.

Requirements:

• Experience in customer service or administrative support.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office, Google Workspace, and travel booking platforms.
• Ability to handle sensitive client information with confidentiality.
• Excellent written and verbal communication skills.
• Self-motivated and able to work independently in a remote environment.
• Familiarity with CRM software and data entry tools is a plus.

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