Job Description

We are looking for an experienced Senior Systems Administrator to join our remote team. This role will be responsible for supporting and extending our corporate IT systems, ensuring reliability, scalability, and security across the company. The Senior Systems Administrator will focus on administering cloud-first infrastructure, delivering high-quality support to end users, and collaborating with the Director of IT to continuously improve our IT environment. The ideal candidate will have a strong background in managing modern IT platforms and resolving complex technical issues in a fast-paced, distributed work environment.

Groundfloor is a remote-friendly, hyper-growth, wealthtech company based in Atlanta. We value vulnerable, high-quality/low-ego collaboration. If that sounds good to you, join us!

• You enjoy building, maintaining, and improving IT systems that make employees’ work smoother.
• You focus on root-cause problem solving instead of quick fixes.
• You like working in cloud-first environments and finding ways to automate repetitive tasks.
• You want to keep learning and see your ideas implemented in production.
  
  

A DAY IN THE LIFE: 

• Manage and support IT systems: Administer and expand core platforms, including Jumpcloud, Google Workspace, and other SaaS and cloud-based systems.
• End-user support: Resolve IT issues through our Service Desk (Jira Service Desk), offering prompt, clear, and effective resolutions.
• Systems improvement: Collaborate with the IT team to streamline workflows, enhance automation, and minimize repetitive issues.
• Cloud-first focus: Ensure systems are configured for scalability, resilience, and security in a distributed workforce.
• Security collaboration: Support the implementation of security tools (such as SentinelOne EDR) and basic security practices, escalating and partnering with the Director of IT on larger security initiatives.
• Knowledge Sharing: Document solutions and train users to leverage our tools effectively.

Requirements

YOUR EXPERIENCE + A FEW NICE TO HAVES:

• Proven experience administering IT platforms such as Jumpcloud, Google Workspace, and endpoint management/security tools.
• Strong troubleshooting and problem-solving skills across operating systems, SaaS platforms, and networks.
• Experience supporting distributed/remote teams.
• Ability to communicate technical information in a clear, approachable way.
• Familiarity with scripting and automation (e.g., PowerShell, Bash, Python) is a plus.
• Awareness of compliance or security frameworks (e.g., GDPR, CCPA, NIST, ISO) is a nice-to-have, but not the primary focus.

Benefits

We value our employees’ time, efforts, and ambitions. Our commitment to your success is reflected in competitive compensation and an extensive benefits package that goes beyond the basics. We cover 70% of monthly medical, dental, and vision premiums, making benefits options truly affordable. You’ll also enjoy paid time off, stipends for remote work (home office setup, cell phone, and learning & development), and flexible work arrangements, including both remote and hybrid opportunities.

At Groundfloor, there’s ample room for growth and upward mobility. We encourage career development and reward strong performance, with the potential for equity for high-impact candidates. Our collaborative and creative environment empowers every employee to contribute meaningfully to our processes, decisions, planning, and culture ensuring that your voice is heard and your work makes a real difference.

We are proud to be an equal opportunity employer* All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

About Groundfloor

Since its launch in 2013, participants in Groundfloor’s real estate loans have earned annualized returns averaging 10–12% in just 6–12 months. With a $10 minimum investment, we intentionally keep barriers to entry low, giving everyone the chance to build wealth through real estate. Today, Groundfloor remains the only platform offering direct participation in individual real estate investments on a broad scale, open to all regardless of income or net worth.

Headquartered in Atlanta, the company has raised more than \$30 million in capital from a variety of sources, including venture capital and online public equity offerings. As of its most recent financing round, Groundfloor has over 7,700 public shareholders and is 30% customer-owned.

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