Salesforce Project Manager - Support and Release Job at Artmac Soft LLC, Montpelier, VT

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  • Artmac Soft LLC
  • Montpelier, VT

Job Description

Who We Are


Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers.



Job Description:


Job Title : Salesforce Project Manager - Support and Release

Job Type : W2


Experience : 8-12 years


Location : Montpelier, Vermont

Responsibilities:

  • 7+ years of Salesforce experience (Service Cloud).
  • Proficient in LWC, Apex, and configuration.
  • Project management experience.
  • Strong troubleshooting and communication skills.
  • Familiarity with Copado and Salesforce integrations.
  • ITIL knowledge a plus.
  • Project Management: 30%
  • Release Management: 25%
  • Support/Troubleshooting: 25%
  • Documentation/Communication: 20%
  • Manage Salesforce projects: planning, execution, risk mitigation.
  • Provide application support: troubleshooting, root cause analysis, and bug fixes.
  • Oversee Salesforce releases using Copado.
  • Create and maintain project/release documentation.
  • Manage stakeholder communication and expectations.

Qualification:

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

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