Job Description

Join Netchex: Where Innovation Meets Payroll Excellence. At Netchex, we’re not just about numbers and spreadsheets. We’re a dynamic team that thrives on innovation, collaboration, and making a real impact. Backed by private equity, Netchex is evolving its product offering with advanced AI/ML technologies to better serve its clients and their employees, every day. The Job As a Salesforce Administrator at Netchex, you’ll play a key role in supporting our growing organization in a fast-paced, collaborative environment. You’ll be hands-on with system configuration and maintenance, provide front-line support to users across departments, and help ensure data hygiene and platform integrity. This is a great opportunity for someone who takes pride in thorough work, enjoys problem-solving, and values clear, effective communication. You’ll work closely with the Salesforce Team and key stakeholders to implement best practices and scalable solutions that improve the user experience and support business goals. Netchex will not offer sponsorship for employment status (including but not limited to H1-B visa status and other employment-based non immigrant visas) for this position. Accordingly, all applicants must be current authorized to work in the United States on a full-time basis and must not require Netchex's sponsorship to continue to work legally in the United States. Responsibilities

• Provide front-line support for Salesforce users across all departments
• Perform user and license management, including onboarding and offboarding users and maintaining roles, profiles, and permission sets
• Configure validation rules, flows, fields, record types, Lightning record pages and page layouts, list views, etc. according to best practices
• Maintain system and data hygiene
• Handle basic reporting and dashboard requests as needed
• Collaborate with stakeholders to gather requirements and work with the Salesforce Team to implement scalable, quality solutions

• 2+ years of hands-on Salesforce administration experience (Salesforce certifications preferred)
• Comfortable with the Salesforce platform and UI, specifically Lightning Experience
• Experience with Data Loader
• Experience with Service Cloud (e.g., cases, experience sites, Knowledge, etc.)
• Proficiency in Excel (e.g., v-lookup, formatting, sorting, etc.)
• Detail-oriented, conscientious, and driven work ethic
• Effective written and oral communication
• Willingness to support team members
• Desire to improve the Salesforce user experience and share ideas for enhancements with Salesforce Team
• Resourceful and self-sufficient; capable of independent troubleshooting and finding solutions (i.e., a savvy and strategic researcher)

• Innovative Environment: Dynamic and cutting-edge HR and payroll technology.
• Career Growth: Numerous opportunities for advancement and skill enhancement.
• Collaborative Culture: Supportive team valuing creativity and teamwork.
• Impactful Work: Directly improve business success and employee experiences.
• Comprehensive Benefits: Competitive salaries, great benefits, and work-life balance.
• Cutting-Edge Tools: Work with the latest technology to drive growth and efficiency.

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