Job Description

*** IMPORTANT NOTE: This position requires the incumbent to live on-site at our Pacific Prines property in San Diego, CA. This is NON-NEGOTIABLE for this role ***

We’re seeking an experienced and proactive On-Site Property Manager who not only prides themselves on creating a strong residential community environment, excels in resident relations and administrative management, but also has strong general maintenance and handyman capabilities . In addition to managing the daily operations of Pacific Pines, this position includes managing two neighboring properties (less than 0.3 miles from Pacific Pines)

The ideal candidate is customer-service oriented, highly organized, hands-on, and capable of completing common residential maintenance tasks independently.

Position Overview:

Pay Rate: $24.00/Hour

Schedule: Full-Time, Monday through Friday, 8 Hours Per Day - 8:30am to 5:00pm

Unit/Property Overview:

• Property Name: Pacific Pines Village
  • NOTE: The incumbent will live on-site at our Pacific Pines Village property but will also oversee two neighboring properties just a few blocks away (0.3 Miles/6 Minute Avg. Walk)
• Units: 50
• Property Address: 84366 Menlo Ave., San Diego, CA 92115
• # of Bedrooms: 2
• # of Bathrooms: 1
• Monthly Rent ("Manager's Special"): $1,471.35 Per Month
• Link to View Pictures/Learn More:   Pacific Pines Village
• Property Amenities: 
  • Newly Renovated
  • Washer/Dryer On-Site
  • AC/HVAC In-Unit
  • Dogs Allowed
  • Cats Allowed
  • Pool
  • And Many More! Please Look at the Linked Webpage to Learn More.

Duties and Responsibilities:

The On-Site Resident Manager is called upon to function in the following areas

1) establishing and promoting a community environment

2) be available to residents & assist their needs

3) perform administrative responsibilities

4) serve as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community.

5)strong general maintenance, upkeep and "handyman" capabilities to manage common/day-to-day maintenance work orders (with assistance from our robust in-house Maintenance department for uncommon, complex, specialty or renovation or diagnostic tasks or to help incumbent upskill on more common items that incumbent may need additional training on) 

The ideal candidate is customer service oriented, reliable, positive, energetic, and professional.

Candidates need previous experience as a previous on-site property manager, strong familiarity with general residential maintenance and upkeep, and maintains an overall commitment to apply their very best in a high-energy environment.

Job Duties/Responsibilities

• Residential Property Management
  • Demonstrate ability to understand financial goals, operate asset in owner’s best interest in accordance with company policies & procedures, and comply with Fair Housing, State and Federal laws
  • Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents
  • Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes
  • Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs
  • Ensure community is maintained to the best possible physical condition within the limits of the established budget
  • Review, report, and document all necessary maintenance requests
  • Ensure community appearance and repairs are noted and completed on a timely basis
  • Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner
  • Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests
  • Responsible for managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions
  • Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices
  • Attend company trainings, provide input and direction, and develop action plans for community improvement
• Residential General Maintenance
  • This role includes responsibility for addressing most day-to-day maintenance needs. Candidates should be comfortable completing tasks such as:
    • Repairing leaky faucets, toilets and garbage disposals
    • Replacing light fixtures, switches, outlets
    • Basic drywall patching and interior painting
    • Adjusting cabinet doors/drawers and replacing door hardware
    • Smoke detector installation and troubleshooting
    • Routine upkeep of common areas and grounds
    • Coordinating w/ in-house Maintenance team and/or vendors for more complex, uncommon, larger or specialized repairs/work orders

Educational Requirements:

• High School Diploma or Equivalent is required
  • Higher education, especially real estate/property management specific certifications, are definitely not required but highly always a plus!

Skills, Training, or Qualifications:

• Minimum of 2-3+ years of experience as an on-site property manager and/or highly relevant experience with consistent property management is required
• Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, Outlook, tenant/rent management systems and general computer operations is required
  • Familiarity w/ other management software such as Salesforce, Asana, Corrigo, Rent Manager, Showmojo is definitely not required, but highly desirable!
• Experience in budget preparations and monthly reports preparation is highly desired
• Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws
• Strong skills relating to basic residential maintenance and repairs is required
• Strong knowledge of maintenance operations as it relates to apartment communities is required
• Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management is required
• Effective administrative, organizational and time management skills is required
• Must be a citizen of the United States or otherwise authorized to work in the United States WITHOUT employer sponsorship

Required Background Screening/Reference Check:

A thorough background check and drug-screening will be conducted prior to placement. (A conviction may not necessarily disqualify you from employment from Pan American Properties, Inc.)

*Pan American Properties, Inc. provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

 

Why Join Pan American Properties?

At Pan American, we know that on-site property managers are the heart of the communities they care for. In this role, you’re not just managing units—you’re creating a home and a positive environment for dozens of residents, while also enjoying the stability and affordability of living on-site.

🏡 Live Where You Lead
Enjoy deeply discounted rent in a fully renovated unit while making a daily impact in the community you call home. Living on-site allows you to build genuine relationships with residents and take pride in creating a safe, well-maintained, and welcoming environment.

🔧 Hands-On Role with Real Autonomy
This is a hybrid role—combining property management with general maintenance responsibilities. You’ll be trusted to handle day-to-day operations with a high-degree of independence, while still backed by a responsive and experienced in-house Maintenance team for larger or specialty tasks and a best-in-class leadership team to support you every step of the way!

📈 Opportunity to Shine and Grow
With oversight of multiple nearby properties, this position offers a unique leadership opportunities Showcase your operational, customer service, and maintenance expertise while developing the skills needed to take your property management career to the next level.

💼 Benefits That Support You and Your Family

• Medical, Dental, and Vision Coverage

• FSA & HSA Options

• 401(k) with 4% Company Match

• Paid Vacation, Sick Leave & Holidays

• Ongoing professional development

• Employee appreciation and recognition programs

If you're ready for a dynamic role where you can take ownership, live affordably, and make a difference in your own community— Pan American Properties is the place for you.

Job Tags

Full time, Work at office, Monday to Friday,

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