Job Description

Multiple home care agencies are seeking  Intake Specialists to join their team. The Intake Specialist will be responsible for managing the intake process for new clients, ensuring timely and accurate documentation, and serving as the primary point of contact for clients, families, and referral sources. 

Responsibilities for Intake Specialist:

• Handle inbound referrals and inquiries from clients, families, and healthcare professionals regarding home care services.
• Collect and verify necessary client information, including medical history, insurance coverage, and care needs.
• Coordinate with clinical staff to schedule initial assessments and develop care plans.
• Ensure all required documentation is completed accurately and in compliance with regulatory standards.
• Communicate effectively with internal teams, including nursing and care coordination staff, to ensure a smooth onboarding process for new clients.
• Assist with follow-ups to ensure client satisfaction and proper care delivery.

Qualifications for Intake Specialist:

• Previous experience in home care 
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Bilingual is a plus.

Location:

Home Care agencies in Brooklyn, Queens, Bronx, Westchester, Etc 
,

 

Job Tags

Full time,

Similar Jobs