Job Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Area Health and Safety Manager oversees food safety, work safety, and sustainability compliance across an area of multiple Eataly stores. The Manager ensures that teams are fully versed on state and local rules and regulations as well as Eataly goals and that excellent safety standards are consistently met.

Reports to the Head of Health and Safety, North America.

• Partners with the Executive Chef, Facilities Manager, Human Resources, and the Store Director in each store to ensure proper food safety compliance, work safety, and sustainability measures
• Works directly with production employees to troubleshoot and solve food safety issues; implements corrective actions based on solid root cause analysis 
• Conducts regular virtual meetings with members of each store’s leadership team for support and guidance related to food safety
• Makes regular in-person visits to stores to conduct food safety audits of departments and provide follow-up to local store department managers
• Develops relationships with local health departments: keeps current on changes in regulations and standards, communicating updates to restaurants and providing training as needed; follows up on issues identified in health inspections to ensure they are remediated and tests for recurrence
• Reviews and maintains the area stores’ food safety-related records and documents (e.g., receiving records, HACCP plan)
• Provides guidance and direction as required by means of store openings, audits, inspections, training, team support, and consultation
• Ensures compliance with all applicable local and federal regulatory agencies (DOH, FDA, CFIA, OSHA, USDA, Port Authority, etc.)
• Oversees training and development of store teams, directly and/or indirectly providing coaching, direction, and leadership support
• Assists in the development, implementation, and management of effective food safety and work safety programs, ensuring proper programs are in place to meet strategic goals as well as all applicable regulations
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree in Management, Nutrition, Health and Safety, or a related field preferred
• Serv Safe Manager Certificate
• 4 + years of food safety management experience
• Restaurant or food retail experience
• Knowledge of OSHA and local DOH regulations
• Proficient in Microsoft Office Suite
• Ability to work independently with minimal direct supervision; high level of self-motivation
• Outstanding analytical, organizational, and problem-solving skills
• Excellent communication, motivation, and team-building skills
• Ability to collaborate with store departments both cross-functionally and vertically to accomplish food safety objectives

The annual salary of this position begins at $80,000k - $90,000k+ merit increase +performance review in 2026.

Job Requirements

• Ability to exert well-paced mobility for up to 8 hours
• Ability to travel as needed for store support across USA and California for periods of up to 2 weeks at a time

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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