Airline Ramp/Passenger Service Agent Part-Time $17 Per Hour GTF Job at Worldwide Flight Services, Great Falls, MT

cFlXbFk2TUppWktNMHZPSTBzSDF0SmVpb2c9PQ==
  • Worldwide Flight Services
  • Great Falls, MT

Job Description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world. About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?Job Summary The Airline Services Agent is responsible for supporting both ramp operations and passenger services at the airport. Duties include loading and unloading baggage and cargo, marshaling aircraft, and operating ground support equipment. Additionally, the agent assists passengers with check-in, boarding, ticketing, baggage handling, and addressing customer inquiries. The role requires strong attention to safety, compliance with airport regulations, and excellent customer service skills to ensure smooth and efficient airport operations.Responsibilities

  • Load and unload baggage and cargo from aircraft efficiently and safely
  • Marshal aircraft to and from gates using hand signals and communication equipment
  • Operate ground support equipment such as tugs, belt loaders, and forklifts
  • Conduct pre- and post-flight safety inspections of equipment and ramp areas
  • Coordinate with flight crews, ground control, and team members for smooth operations
  • Fill aircraft water tanks and ensure proper servicing levels
  • Handle baggage claims and transfers, ensuring accurate delivery to connecting flights
  • Maintain cleanliness and organization of the ramp area, adhering to safety protocols
  • Complete required flight paperwork, including weight and balance reports
  • Assist with emergency situations, such as equipment failures or medical incidents
  • Work in various weather conditions, including extreme heat, cold, and rain
  • Follow all airport safety and security regulations and report any safety hazards
  • Make reservations, issue tickets and itineraries, and compute fares for passengers.
  • Handle baggage check-in, collect excess baggage charges, and provide general travel information
  • Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
  • Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
  • Determine flight close-out times and complete necessary flight documentation for accuracy.
  • Handle post-departure procedures, including invalidating tickets and finalizing reports.
  • Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
  • Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.Minimum Requirements
  • Hold and keep a valid US driver's license.
  • High school diploma or GED equivalent
  • At least 1 year of experience in customer service or related field
  • Ability to work varied shifts, including weekends, holidays, and nights
  • Strong verbal and written communication skills
  • Ability to lift and handle baggage weighing up to 50 lbs
  • Basic computer proficiency, including the ability to input data and use relevant software
  • Familiarity with airport regulations and procedures
  • Ability to pass background checks and comply with airport security requirements
  • Ability to fluently speak, read, and write the English language
  • *This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.** Preferred Skills
  • Previous experience in an airport, airline, or logistics environment
  • Knowledge of ticketing, reservations, and fare calculation systems
  • Experience handling lost and found procedures or baggage claims
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced, high-pressure environment
  • Knowledge of international shipping and airfreight documentation
  • Proficiency in a second language for assisting international travelers
  • Strong conflict resolution and problem-solving abilitiesPhysical Requirements/Working Conditions
  • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipmentPerks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered with company match!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
  • Flight benefits!
  • Paid training.
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

Job Tags

Hourly pay, Holiday work, Full time, Part time, Local area, Worldwide, Shift work, Night shift,

Similar Jobs

Gulfstream Aerospace Corporation

Apprentice Structural Mechanic Job at Gulfstream Aerospace Corporation

 ...Apprentice Structural Mechanicin GAC Savannah Unique Skills: No additional skills beyond the Job Description. Education and Experience Requirements High School Diploma or GED required. Entry level position. Strong mechanical aptitude. Essential... 

Swift Refrigerated

Regional Dedicated Class A CDL Truck Driver - Home Weekly! Job at Swift Refrigerated

 ...Dedicated Refrigerated Fleet~Average $800-$1,000 per week based on experience & miles!~Home Weekly!~Single CustomerSwift Refrigerated...  ...A Class A Driving Career for a LifetimeREQUIREMENTS:~CDL (A) required, No experience necessary, Will train~Subject to... 

Ryder

Owner Operators - Furniture Delivery Job at Ryder

Ryder Last Mileis looking to add to our expansive final mile delivery carrier network. We are looking for carriers that are interested in contracting to deliver and install furniture and appliances.DOT/MC REQUIREDWarehouse Location: Richmond, VARoutes: Mondaythru... 

Urbana Autopark

Automotive General Sales Manager Job at Urbana Autopark

The Ed Napleton Automotive Group is looking for our next General Sales Manager. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Urbana Auto Park, the General Sales Manager position is a leader of Napletons Dealership locations which... 

Onward Freight

Local Class B Distribution Driver Job at Onward Freight

 ...We are looking for a motivated Local Class B Distribution Driver to deliver product to clients; inspect general condition of vehicle...  ...license, route delivery experience and at least one year of Class B driving experience. If you have previous experience with a Class B...