Job Description

Description
To provide the highest level customer experience through the processing of air shipments of the export team.
Essential Duties And Responsibilities
Day-to-day coordination, execution and tracking of air export shipments
Schedule and arrange pickups
Book space with air carriers
Complete air related documentation, including airway bills, pick-up orders, manifests
Complete EEI filings as required with 100% accuracy
Liaise with overseas offices and partners
Prepare rate quotations for ICAT clients and agent partners
Prepare air shipments for invoicing
Active participation in team meetings
Create and review standard operating procedures and make suggestions for increased efficiencies
Examine creative solutions to enable cost savings and improve margins
Collaborate with the supervisor to establish plans for meeting short and long term goals
Perform other emergent duties that may be requested in support of ICAT’s fast-paced environment
Salary range: $50,000 - $60,000
We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered.
Requirements
International export experience in the freight forwarding industry including understanding of US Customs, TSA, and CTPAT regulations
College degree preferred but not required
Natural ability to multi-task in a fast-paced work setting
Impeccable customer service skills; ability to build trust and maintain relationships within the business
Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
Excels in meeting deadlines and demonstrates superior time management skills
Must possess strong attention to detail
Highly motivated team player with an outgoing and positive work attitude
Advanced skills with Microsoft Office products and daily PC use
Dangerous goods certification preferred but not required
Experience negotiating rates with trucking companies, carriers, and overseas partners, etc.
Knowledge of international and domestic geography
Proven analytical, problem-solving skills in a logistics environment
Adopt ICAT’s core values and seamlessly integrate into ICAT’s culture
Personal Characteristics
Strong work ethic with a persistence in pursuit of objectives
Understanding and responsive to situations that require a sense of urgency
Consistent in follow-up and follow-through
Credible with a high level of personal integrity
Loyal and dedicated to the success of colleagues and team members
Optimistic toward all activities, able to transmit this optimism to others
Adaptive to ICAT’s core values and able to seamlessly assimilate into ICAT’s culture

Job Tags

Temporary work, Work at office, Overseas,

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Air Export Operations Agent Job at ICAT Logistics, Jersey City, NJ

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